Lead times vary strictly by how busy we are that particular day. It could be 10 minutes from when you place your order, or it could be 2 hours if we are extremely busy. Our team gets all orders done the same day they are placed. We understand that when you place an order, it must be done in a timely manner.
What are the offered shipping methods? Do you ship internationally?
All packages are shipped Priority Mail through USPS, within the United States ONLY. Depending on how far your state is away from Utah, it can take up to 3 days to receive your package. We ship the very same day your order is fulfilled.
We do not honor returns on open items due to the nature of our business. However, we do honor exchanges! If you simply ordered the wrong bottle size or flavor, we will happily replace the sealed item! Just send us the bottle and we will send the new bottle back at no additional cost to you.
Mixd E-Liquids wants to keep you happy! If you are not satisfied with your product in any way, let us know! We may issue a credit or coupon code to your account. We truly value your feedback, and your business.
Placing an order with us is simple! First, you want to choose the products you want, and add them to your cart. When you are ready to checkout, simply click the cart at the top of your screen. Proceed to the checkout process and enter in all of the required information. (You will need to create an account, so we can verify your age!) Click next, and enter in your shipping information. Lastly, your payment method. After those pages are filled out hit "place order" and you're done!
After you place your order, it will send it to our queue of orders. When we check off your order off as "complete", our system automatically sends you a shipping confirmation e-mail to the address that you registered with.
I am a retailer interested in carrying your E-Liquids. How can we set that up?
Wholesale requests are handled through our wholesale page on our company website. Upon approval, we will issue you a welcome email that displays all products, prices, documentation, and catalogs offered exclusively to our retailers and distributors.